Connectivity issue affecting SWGfL (potentially now resolved)

RM is experiencing an incident that is affecting customer browsing performance. Their engineers are currently investigating this. further details below. To get RMs status’ directly please sign up to: status.rm.com

An Incident Update Has Been Posted  (14:54)
The secondary is now also resolved and our engineers are working to understand the route cause. User are reporting that service have returned to normal and we will continue to monitor the situation closely.

Notification from RM (14.25):

We are experiencing a secondary incident that is also affecting customer browsing performance. Our engineers are currently investigating this. We will post further updates within the next 60 minutes

Previous updates:

Monitoring
This incident is the result of a DDoS attack, our engineers have blocked the traffic and we are seeing services return to normal. We will continue to monitor the situation closely.
Jun 29, 14:15 BST
Investigating
We are aware of an issue affecting connectivity in SWGfL. Our engineers are investigating this now. Further updates will be posted within the next 60 minutes
Jun 29, 14:07 BST
Posted in Notices
View Previous Notices

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