Update, 14:35pm, 19/01/2015
Major Incident – Schools Email – Update 19th Jan 2015
Investigations are continuing into an issue with a number of mobile devices so access to email via such devices is still disabled. A further update will be provided tomorrow morning.
Apologies for this disruption to service.
Update, 13:30, 16/01/2015
Major Incident – Schools Email – 13:30 Update – Service Partially Restored
OWA and Outlook are now available. Whilst we continue investigating the issue, mobile devices have been disabled although access is possible via OWA using a browser.
Major Incident declared at 11:00 – Schools Email
Investigations continue into the email issues identified this morning. It is not believe that all schools are affected and that some may have intermittent access to email.
A further updated will be posted at 13:30 today.
We apologise for the disruption to service.
We are currently experiencing a problem with the School email system (@educ.somerset.gov.uk).
This may result in schools being unable to send/receive email consistently or intermittently.
We are currently working on resolving the issue as a priority and will update this post as we know more.